Terms & Conditions

In these terms and conditions, “we” “us” and “our” refers to Touch Press Studio. Any access and use of information on this website including purchasing of our products is subject to the following term and conditions. We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend you read our terms and conditions each time you visit our website.

By using this website, you warrant that:

  • You are legally capable of entering into binding contracts.

  • You are at least 16 years of age.

  • The personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.

Copyright

Touch Press Studio retains ownership of all designs, including those on the site and bespoke items. By viewing and/or purchasing, you agree not to reproduce, duplicate, copy, sell, or exploit any Touch Press Studio designs without express written permission from Touch Press Studio.

ORDER PROCESSING

Orders are processed on business days (Monday through Friday), excluding public holidays in the United Kingdom. Customers will receive tracking numbers once orders are shipped. For more details, please see our Delivery page.

If a parcel cannot be delivered because no one is available to receive it, Royal Mail will attempt re-delivery on the next working day. If the second delivery attempt is also unsuccessful, the parcel will be sent to the nearest Royal Mail pick-up point for collection. Should you fail to collect your parcel within two weeks, it will be returned to Touch Press Studio.

FRAUD

Touch Press Studio takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information within 7 working days, we reserve the right to cancel the order. 

CANCELLATION

Touch Press Studio reserves the right to cancel any order if we are unable to fulfill the requested products. In such cases, customers will be promptly notified.

Touch Press Studio is not liable for any loss, expense, or inconvenience that may result from the cancellation.

PRIVACY POLICY

We understand the importance of protecting your privacy and appreciate your trust in us. We will not share, rent, or sell your personal information. All information you provide will be kept private and confidential, and used only for the following purposes:

— Processing purchase and delivery transactions.
— Providing customer support and responding to your requests.
— Communicating via email with information that may interest you.

We may disclose your personal information if required by law or if you violate our Terms & Conditions.

PAYMENT

If you use a direct payment gateway to complete your purchase, your transaction data is stored only as long as necessary to complete the transaction. Once the transaction is complete, your purchase information is deleted.

All direct payment gateways comply with the standards set by PCI-DSS, managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 THIRD-PARTY SERVICES

In general, the third-party providers we use will collect, use, and disclose your information only as needed to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we must provide for your purchase transactions.

We recommend that you read these providers' privacy policies to understand how your personal information will be handled.

Please note that some providers may be located in or have facilities in different jurisdictions than either you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where the provider or its facilities are located.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files stored on your computer that enable an analysis of your use of the website.

The information generated by these cookies about your use of the website, including your IP address, is transmitted to and stored on a Google server in the U.S. Google uses this information to evaluate your website use, compile reports on website activity for website operators, and provide other services related to website and internet use. Google may also share this information with third parties if required by law or if those third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google. You can prevent cookies from being installed by adjusting your browser settings, but please note that this may limit the functionality of the website.

By using this website, you consent to the processing of your data by Google in the manner and for the purposes described above.